Complaints
If you are not satisfied with the travel service, you can complain to tourist supervisory offices in Beijing.
Supervisory Office of Tourism Quality of China National Tourism Administration
Location: No. Jia 9, Jianguomennei Dajie, Beijing
Hours: 8:30-12:00; 14:30-17:00
Tel: 010-65275315
Fax: 010-65201522 010-65122096
Zip Code: 100740
Supervisory Office of Travel Agencies Service Quality of Beijing Municipality
Location: Room 1001, Beijing Luyou Building, No.8, Jianguomenwai Dajie, Beijing
Hours: 8:30-12:00; 14:30-17:00
Tel: 010-65130828
Fax: 010-65158251 010-65158255
Zip: 100022
Consultation
Beijing Tourist Information Centre, authorized by the Beijing government, is a specialized organization on traveling with advisory service. At present, there are 20 official service stations that can be found in all 18 districts, capital airport and the Beijing train station. These centers provide a specialized and convenient advisory service for tourists. For any complaint and consultation you can contact the following service centers:
|
Name
|
Address
|
Tel
|
|
Beijing Railway Station
|
No. 16, Laoqianju Hutong, Dongcheng District
|
010-65288448
|
|
Capital Airport
|
On the opposite to the International Welcome Entrance to the Xihangzhanlou at Capital Airport
|
010-64598148
|
|
Dongcheng District
|
No.10, Dengshikou Xijie, Dongcheng District
|
010-65321043/65122991
|
|
Xicheng District
|
Floor No.1, Science and Technology Square, No.131, Xidan Beidajie
|
010-66160108
|
|
Chongwen District
|
No. Yi 10~12, Guangming Lu, Chongwen District
|
010-67103852
|
|
Xuanwu District
|
No.3, Hufang Lu, Xuanwu District
|
010-63510018
|
|
Chaoyang District
|
No.11-2, Gongti Bei Lu, Chaoyang District
|
010-64176627
|
|
Haidian District
|
South Hall of Modern Plaza, No.40, Zhongguancun Dajie, Haidian District
|
010-82622895
|
